Refund & Cancellation Policy
At Tryonce, we want you to be completely satisfied with your purchase. Please read our Refund & Cancellation Policy carefully.
1. Order Cancellation
- Orders can be cancelled within 24 hours of placing them.
- To cancel an order, please contact our customer support via email or phone:
📧 info@thetryonce.com
📞 +91 95609 40805 / +91 98701 58727 - Orders cancelled after 24 hours may not be eligible if the product has already been shipped.
2. Refunds
- Refunds will be processed only after the returned product is received and verified.
- Once approved, refunds will be made to the original payment method within 7–10 business days.
- Any shipping or handling charges paid at the time of purchase are non-refundable.
3. Returns & Eligibility
- Products must be unused, undamaged, and in original packaging to qualify for return.
- Products damaged due to customer misuse or wear and tear are not eligible for refund.
- Certain items may be non-returnable due to hygiene or safety reasons (if applicable).
4. Process for Returns
- Contact our customer support to initiate a return.
- Provide your order details and reason for return.
- Pack the product securely and ship it back to the address provided by our support team.
- After inspection and approval, your refund will be processed.
5. Customer Support
For any queries related to refunds, returns, or cancellations, please reach out to us at:
📧 info@thetryonce.com
📞 +91 95609 40805 / +91 98701 58727
